SHIPPING & RETURNS
Shipping Policy
Welcome to Heritage Woods Fish Farms' shipping policy. We are committed to providing you with the best shipping experience for your live fish orders. Our shipping methods are designed to ensure the safe and secure delivery of your aquatic pets right to your doorstep. We strive to be transparent about our packaging and costs, so you can trust us with your orders.
At Heritage Woods Fish Farms, we prioritize the well-being of the fish during transportation. We take great care in packaging to minimize stress and ensure their comfort throughout the journey to your home. When you choose us, you can be confident in our dedication to delivering your live fish in excellent condition.
Return & Exchange Policy
Our return & exchange policy at Heritage Woods Fish Farms is designed to give you peace of mind when making a purchase. If, for any reason, you are not satisfied with your live fish order, we are here to help. We believe in building trust and confidence with our customers, which is why we offer a straightforward refund or exchange process.
We understand that purchasing live fish requires careful consideration. If you've changed your mind or encountered any issues with the product, we are committed to addressing your concerns and ensuring your satisfaction. Your confidence in shopping with us is our priority.